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Automotive and Industrial Distributors of Billin

Customer Relations - On-site - Spokane, WA

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$42,117 / year median in Washington

-9% projected decline

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Job Description

Customer Relations - On-site -
Spokane, WA Job Type:
Part-time Location:
Spokane, WA Who We Are:
A&I Distributors is a rapidly growing, family and employee-owned, well established wholesale oil distributor, with nearly one hundred years of history and partnerships with some of the largest oil companies in the world. These partnerships, along with unmatched service to our customers, have enabled the company to grow to one of the premier oil distributors in the nation; a long way from our humble beginnings in 1924.
Role Summary:
Position:
Customer Relations Works With:
Purchasing, Credit, Sales Leadership, Customer Service, Marketing, Operations, Finance, and Senior Leadership Hours:
M-F 8 am to 1 pm
Location:
On Site -
Spokane, WA Compensation:
$19.00 hour
Responsibilities:
A Customer Service Representative plays a fundamental role in helping to achieve our growth objectives. You will learn about the automotive and industrial lubrication field and quickly become familiar with customer needs. This person must be comfortable making phone calls to existing customers each day and maintain exceptional attention to detail.
Requirements:
Possess excellent customer service and communication skills Desire and ability to be trained Strong phone presence Dependable, reliable, professional demeanor always Enjoy working in a team environment to support and achieve team goals Well organized Attention to detail Basic computer knowledge Respond to Customer inquiries regarding products and order entry Builds customer relationships to drive repeat business by relating to the customer and developing product knowledge