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NC
Nextgen Companies, LLC
Parts and Service Advisor
Entry-Level JobVerifiedNo experience needed
Career Insights for Automotive Customer Service Representative
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Based on Wisconsin data
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What they do
An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.
$54,425 / year median in Wisconsin
+11% projected growth
Job Description
Parts & Service Advisor Join the Nextgen Powersports team! We're looking for a motivated, organized, and customer-focused Parts & Service Advisor to support our growing dealership. This position plays a key role in helping customers, supporting our service department, and ensuring our parts and accessories operations run efficiently. If you enjoy a fast-paced environment, solving problems, and working with powersports enthusiasts, we'd love to hear from you. Responsibilities Assist walk-in customers with parts, accessories, and service needs. Answer phones and provide exceptional customer support. Create and schedule service appointments and repair orders. Work with customers and manufacturers on warranty claims. Source, order, and receive parts for customers and technicians. Maintain accurate inventory through cycle counts and replenishment. Organize receiving, shipping, and stocking of merchandise. Merchandise and maintain showroom displays. Manage aged inventory and assist with dead stock reduction. Support the sales department with accessories and unit preparation. Coordinate parts needs for special events and promotions. Open and close the store as needed. Work closely with technicians to ensure they have the correct parts when needed. We're Looking For Someone Who Is Customer-focused and professional Highly organized and detail-oriented Comfortable multitasking in a fast-paced environment A strong communicator in person and over the phone Dependable and self-motivated A team player with a positive attitude Preferred Qualifications Customer service experience Inventory or warehouse experience Computer proficiency Powersports, automotive, or mechanical knowledge preferred Experience with dealership management systems (Lightspeed EVO is a plus) Experience using electronic parts catalogs and researching parts Schedule Tuesday through