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Belcan
Customer Service Rep III
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Job Description
Customer Service Rep III at Belcan Customer Service Rep III at Belcan in Cudahy, Wisconsin Posted in about 12 hours ago.
Type:
full-timeJob Description:
Job Title:
Customer Service Rep III Pay Rate:
$30/hr.Duration:
12+ Months(High possible of extension)Location:
Oak Creek, WI 53154Shift:
(07:00 AM- 03:30 PM)
Start Date:
Right Away Schedule:
Shift:
(07:00 AM- 03:30 PM) Flexible for hours either 7
- 3:30 or 8
- 4:30 Remote, may need to go in sometimes for team meetings, work (team building).
Job Description:
- 5-7 years.
- May respond to e-mail inquiries.
- Customer service is the primary function, but may include minimal selling or promotion of products or services.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Requires ability to navigate a computerized data entry system or other relevant applications.
- Handles customer service inquiries and problems via the telephone and records consistent problem areas.
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Requires limited knowledge of the organization, products, and/or services.
- College degree is not a prerequisite.
Notes:
Flexible for hours either 7- 3:30 or 8
- 4:30 Remote, they may need to go in sometimes for team meetings, work (team building).