A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
Our client, a leading organization in the logistics and customer service industry, is seeking a Warehouse Customer Service Rep to join their team. As a Warehouse Customer Service Rep, you will be part of the Customer Support Department supporting the Customer Service team. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a proactive attitude, which will align successfully in the organization.
Job Title:
Warehouse Customer Service Rep Location:
Cudahy, WI Pay Range:
$19.00 /hr.
Shift:
Monday through Friday, 7:30 am until 3:00 pm What's the Job? Assist customers and business partners via telephone and email to ensure satisfaction and resolve issues. Handle customer complaints in a calm, professional manner, providing effective solutions. Diagnose, assess, and resolve problems related to delivery and service requests. Monitor the progress of delivery routes to ensure timely and accurate deliveries. Scan haul-away pods, verify stamps, and process changes or cancellations to delivery orders. What's Needed? Experience with Microsoft Office programs such as MS Project, Word, Excel, and PowerPoint. High school diploma or equivalent. At least 1 year of related experience, preferably within a call center environment. Strong customer service skills with the ability to resolve issues satisfactorily. Solid multitasking and organizational skills, with the ability to work under pressure. What's in it for me? Opportunity to work with a passionate and innovative team committed to excellence. Potential for career growth and development within a supportive environment. Engagement in a dynamic work setting that values your contributions. Work in a company that encourages diversity and inclusion. Be part of a team that strives to deliver outstanding service every day. Upon completion of waiting period associates are eligible for: Medical and Prescription Drug Plans Dental Plan Supplemental Life Insurance Short Term Disability Insurance 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:
Manpower, Experis and Talent Solutions. Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals. In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (
NYSE:
MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.
