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Service First Staffing

Customer Service Representative

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Wisconsin data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,960 / year median in Wisconsin

-0% projected decline

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Job Description

Location:
De Pere, WI Pay:
$20.00-$23.00/hour based on experience
Job Type:
Full-Time, Direct Hire A well-established manufacturing company in the De Pere area is seeking a Customer Service Representative to join their team. This is a full-time, direct-hire opportunity offering competitive pay and a comprehensive benefits package. Job Responsibilities Enter customer orders accurately into ERP software Prepare shipping documents and billing paperwork Serve as a primary point of contact for customer questions and concerns Coordinate with Production and Quality departments to resolve product or service issues Communicate scheduling and production updates to customers Develop and maintain strong customer relationships Follow all company safety policies and procedures Qualifications High school diploma or equivalent 1-2 years of customer service experience preferred Manufacturing experience is a plus Strong Microsoft Office skills, including Excel, Word, and Outlook At least 3 years of experience using Microsoft Office Minimum typing speed of 50 WPM Strong written and verbal communication skills Excellent organizational and time-management skills Detail-oriented with the ability to manage multiple priorities Motivated to learn, grow, and develop professionally Compensation & Benefits $20.00-$23.00/hour based on experience Full-time, direct-hire position Comprehensive benefits package Opportunity for professional growth Established manufacturing environment Apply today to learn more about this Customer Service Representative opportunity in De Pere! #
TOWOC Pay:
$20.00 - $23.00 per hour Expected hours: 40.0 per week
Work Location:
In person

Benefits

  • Dental Insurance