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Creative Financial Staffing

Customer Service Representative Elkhorn, WI

Career Insights for Customer Service Representative (General)

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Based on Wisconsin data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,960 / year median in Wisconsin

-0% projected decline

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Job Description

Customer Service Representative Location:
Elkhorn, WI Pay:
$22-$24/hour
Schedule:
Monday-Friday, 7:00 AM-3:30
PM Work Arrangement:
Fully Onsite Why This Opportunity Stands Out Join a growing company with a great culture and collaborative team environment. Stable first-shift schedule with consistent Monday-Friday hours. Competitive pay of $22-$24/hour with low-cost benefits. Key Responsibilities Handle customer inquiries through phone calls and email, providing timely and professional support. Enter and process customer orders accurately and efficiently. Provide customers with order status updates and shipment tracking information. Coordinate with the production team to communicate shipping timelines and updates to customers. Maintain accurate customer and order information while ensuring a positive customer experience. Qualifications At least 1 year of experience with order entry required. Previous customer service experience preferred, with strong phone and email communication skills. Strong attention to detail and ability to manage multiple orders and customer requests. EB-7096180201

Benefits

  • Dental Insurance