Customer Service Representative Elkhorn, WI $42,000 — $50,000 Posted 2 weeks ago Elkhorn, WI 53121,
USA Customer Service Representative Location:
Elkhorn, WI (Onsite)
Pay:
$20.00 - $24.00 per hour Why This Opportunity Stands Out Join a stable, growing manufacturing company with a collaborative and supportive team environment. Excellent benefits including low-cost medical insurance with low deductibles, 401(k) with a 5% company match, and 3+ weeks of PTO. Work with a close-knit customer service team that values communication, teamwork, and employee development. Opportunity for long-term career growth within the Customer Service department. Business casual environment with jeans on Fridays. Key Responsibilities Process customer orders accurately through the ERP system, primarily from emailed orders, while managing assigned customer accounts. Communicate with customers, production, and sales teams regarding order status, shipping timelines, and tracking information. Maintain accurate customer records and provide exceptional customer service while supporting day-to-day order fulfillment. Qualifications Order entry experience is required. 2+ years of customer service experience (non-retail required). Proficiency with Microsoft Office and strong computer skills; ERP experience is a plus. Strong communication, organizational, and problem-solving skills with the ability to thrive in a fast-paced environment.