Customer Care & Warehouse Attendant WG&R Furniture - 3.5 Green Bay, WI Job Details From $16.50 an hour 4 hours ago Benefits 401(k) Employee assistance program 401(k) matching Employee discount Employee stock ownership plan Qualifications Retail customer service procedures Received goods storage Customer relationship building Furniture assembly Phone communication Customer order taking Moving Customer engagement Order inquiry handling Communication skills Entry level Load & unload Client interaction via phone calls Full Job Description Customer Care & Warehouse Attendant GREAT company culture! Flexible scheduling to include evenings & weekends 7% company contribution toward retirement - 401k plan & Employee Stock Ownership Plan (ESOP) Company Overview WG&R's Vision is to be world-class in the eyes of our customers and employees. Since 1946, we have been serving communities around Northeast Wisconsin, and developing ourselves into a highly effective team that plays to win (we sell three times more furniture than our nearest competitor). Did we mention we're employee owned? Purpose Provide accurate, efficient customer support and operational excellence, ensuring every customer receives a WOW experience from purchase through pickup. What You'll Do Welcome customers and connect them with the right team members Answer incoming phone calls and assist with questions, payments, order updates, and general support Coordinate customer pick ups, assist customers during pick up, and help load merchandise into vehicles Receive, organize, move, and store inventory accurately Assemble furniture and assist with maintaining a world-class showroom What You Bring Strong communication and customer service skills, with a friendly & positive attitude Ability to multitask and adapt to changing priorities Strong teamwork skills and dependable work ethic Ability to lift up to 75 pounds and enjoy active, hands-on work Flexibility to work a mixed schedule to include evenings and most Saturdays (15-25 hours/week) Benefits and Perks $16.50+/hour, based on experience Employee Stock Ownership Plan (ESOP) Fun, family-oriented culture 401k with company match (pre-tax & Roth options) Employee Assistance Program (EAP) for employees and their family members Employee Discount Come work for an organization who wants to see you succeed both personally and professionally!