Customer Service & Front Desk PlayN Wisconsin Middleton, WI Job Details Part-time $18 - $25 an hour 1 hour ago Qualifications Retail customer service procedures Customer communication High school diploma or GED Guest services Full Job Description A Front Desk Host/Office Assistant will provide a safe, clean, fun, friendly, and structured environment for all customers. He or she will be responsible for the front desk operations and customer service for recreation and retail center. Front Desk Host/Office Assistant should be professionally casual, great communicators, organized, able to manage busy situations, and create an enjoyable experience.
Duties & Responsibilities:
Acknowledge customers coming and going Answer phones and check voicemail Know and understand daily schedule Explain all the needed rules and policies for the appropriate activity Adhere to strict safety rules for customers using the play equipment Assist in maintaining retail and recreation center areas including light cleaning, emptying of garbage, vacuuming, etc. Process donation requests Answer and send customer emails Provide an exceptional experience for all customers - big and little ones
Qualifications:
Be a team player - jump in when needed Prior customer service experience is great, but not required Communicate with co-workers and customers Loves to ask questions if unsure of something
Employee Benefits:
Flexible scheduling No holidays and no weekends!
Job Type:
Part-time Pay:
$18.00 - $25.00 per hour Expected hours: No less than 20.0 per week