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Customer Service Agent (Ramp) YUL
Career Insights for Customer Service Representative (General)
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Based on Wisconsin data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,960 / year median in Wisconsin
-0% projected decline
Job Description
Job Description How you'll help us Keep Climbing (overview & key responsibilities)
•Pour les résidents du Montreal, consultez l'offre d'emploi et postulez en français ici :
•Agent(e) du service à la clientèle (piste) - Canada (https://delta.avature.net/customerserviceagentFR33455) As a Baggage Handler/Ramp Operator, you will work with an innovative team whose common goal is to ensure that our customers' baggage and cargo arrives safely and on time to drive a positive customer experience. Responsibilities for this position include, but are not limited to:
+ Safely lift,load, unload, and transport baggage, mail, and cargo to and from aircraft
+ Responsible foron-time connections by guiding incoming and departing aircrafts from thegate positions
+ Safeguard cargo,baggage and mail from damage, loss, and weather
+ Safely drive andoperate ground equipment such as tugs, belt loaders, and tow tractors inareas of congestion
+ Repeatedly liftand load baggage onto carts and ensure each bag reaches its destination
+ Operate baggagescanners and computers to ensure baggage and cargo are routed correctly tothe passenger's destination
+ Practices safetyconscious behaviors in all operational processes and procedures What you need to succeed (minimum qualifications)
+ Have a high school diploma or
GED/CAEC
equivalent
+ Consistently makes safety andsecurity, of self and others, the priority
+ Embraces a diverse set of people,thinking, and styles
+ Be at least 18 years of age
+ Frequently lift bags or itemsweighing up to and including 80 pounds
+ Be authorized to live and work inthe country you are applying to
+ Possess entry-level computerskills
+ Strong verbal and writtencommunication skills using appropriate grammar, tone, and pronunciation
+ Be willing to work a fixed and/orrotating schedule including afternoons, evenings, weekends, and holidays
+ Must be fluent, both written andorally, in English
+ Must be fluent, both written andorally, in French _(if the position is in YUL)_
+ Must currently hold a validCanadian driver's license What will give you a competitive edge (preferred qualifications)
+ Possession of avalid Canada RAIC and D/A license
+ Airport rampagent and general airport operations experience.
+ Knowledge ofrelevant airport technology. Benefits and Perks to Help You Keep Climbing Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta's online system, or at any point in the selection process. To request a reasonable accommodation, please click here This position is offered by the company. AeroSelect is not affiliated with the company, and your application is made directly with them. Job Details Function Ground Operations & Airports Sub-Function Ramp Operations Level Professional Contract Full-Time Location Montreal, United States Job
ID 2WC9KZ
Interested in this position? You will be redirected to the company website Apply on company site AeroSelect Training 2-Day Onsite Programmes 2-day onsite programmes for aviation professionals: assessment prep and leadership essentials. View Programmes →