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LH
Lincare Holdings Inc.
Customer Service Rep, Long term care
Entry-Level JobVerifiedNo experience needed
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Entry-Level Job
Verified
No experience needed
Job Security
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out of 5
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Total Score
38
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Job Description
This employee takes calls from Long Term Care customers, enter orders, and dispatches to the appropriate service center.
Job Responsibilities:
Log all incoming calls Add new residents to existing LTC customer data base as necessary Follow up on delivery of requested items Answer questions and troubleshoot customer issues After-hours dispatching when scheduled Read and analyze documents such as customer orders Effectively communicate with co-workers and customers alike Help with the training of employees Apply common sense understanding to carry out oral and written instructions
Education and Experience:
High school diploma or general education degree (GED), related experience and/or training, or equivalent combination of education and experience Computer literacy is necessary
Physical Demands:
The employee may frequently lift and/or move up to 10 pounds and may occasionally lift and/or move up to 25 pounds.