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Celerity Staffing Solutions

Seasonal Order Support

Entry-Level JobVerifiedNo experience needed

Career Insights for Client Service Representative / Associate

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Based on Wisconsin data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$44,487 / year median in Wisconsin

-9% projected decline

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Job Description

Seasonal Customer Service Support Location
  • Oshkosh, WI Schedule
  • Part-time Day shift M-F 8am start (30+hrs a week) Pay
  • $17.10 per hr. Role Summary
  • Resolving order and customer issues in a positive and efficient manner over the phone and/or computer.
Reviewing orders that have been flagged for errors and contacting the consumer to correct concerns. Lots of variety within the day which creates opportunities for cross training. Responsibilities may include answering incoming calls, making outgoing calls, prolonged computer use, confident use of Microsoft products, and other clerical tasks as needed. Ideal Applicant
  • This role is ideal for an individual that works well independently, maintains a positive attitude, and finds satisfaction in problem solving. A background in call centers or other fast paced customer service roles is preferred but not necessary. Role Requirements
  • High School Diploma
  • Strong Customer Service skills
  • Ability to use a computer for extended times
  • Knowledge of Microsoft products such as Word, Excel, and Outlook
  • Effective communication skills in both verbal and written settings #IND7