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Customer Engagement Representative
Career Insights for Client Service Representative / Associate
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Scorecard
Based on Wisconsin data
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What they do
A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
$44,487 / year median in Wisconsin
-9% projected decline
Job Description
Customer Engagement Representative at Mako Marketing Customer Engagement Representative at Mako Marketing in PEWAUKEE, Wisconsin Posted in 1 day ago.
Type:
full-time Customer Engagement Representative ???? Waukesha, WI | Full-Time | On-Site Are you a people person who enjoys building relationships and delivering outstanding customer experiences? We're looking for an enthusiastic Customer Engagement Representative to join our growing team! This is a full-time, on-site opportunity offering hands-on training, career development, and the chance to work in a collaborative, fast-paced environment. Whether you're starting your career or looking for your next opportunity, we'd love to hear from you. What You'll Do Build and maintain positive relationships with new and existing customers. Provide accurate information about products and services while answering customer questions. Deliver exceptional customer service throughout every interaction. Assist with customer inquiries, account support, and issue resolution. Work closely with team members to achieve individual and company goals. Maintain accurate customer records and follow up as needed. Represent the company with professionalism and a positive attitude. What We're Looking For Excellent communication and interpersonal skills. Friendly, confident, and customer-focused approach. Strong problem-solving abilities and attention to detail. Ability to thrive in a team-oriented environment. Positive attitude and willingness to learn. High school diploma or equivalent required. Previous customer service, hospitality, retail, or sales experience is helpful but not required-we provide full training. What We Offer Competitive weekly pay. Paid training and ongoing mentorship. Clear opportunities for career advancement. Supportive, team-oriented workplace culture. Full-time, stable schedule. Recognition and performance-based growth opportunities. If you're motivated, enjoy working with people, and are ready to build a rewarding career in customer engagement, we'd love to meet you. Apply today to join our team!
Benefits
- Professional Development