Dispatcher/Customer Service Representative

• $55,000/year MYCO Driver
• 3.

5 Pleasant Prairie, WI Job Details Full-time Up to $55,000 a year 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Flexible schedule Retirement plan Qualifications Computer operation Teamwork Employee relationship building High school diploma or GED Dispatching Attention to detail Logistics company experience

Full Job Description Job Title:

Dispatcher/Customer Service Representative

• $55,000/year

Location:

Pleasant Prairie, WI Job Schedule:

Full-time, Monday-Friday

• only shift available: 12PM (Noon)
• 9PM
• Must have weekend flexibility and the ability to work second shift (seen above).

This is a mandatory requirement.

Salary:

$55,000 per year Why the 12 PM

• 9 PM Shift? Embrace the unique advantages of our 12 PM
• 9 PM shift, perfectly designed to balance work and life.

This schedule allows for quieter mornings, avoiding rush hour traffic, and the flexibility to handle personal tasks before starting your day. You'll be at the forefront during peak operation hours, making a significant impact when it's needed most.

Responsibilities:

Be the primary connection: Serve as the main liaison between the company and our OTR drivers, ensuring their needs and concerns are met with swift and effective solutions.

Proactive support:

Provide timely assistance with trip planning, routing, and scheduling, ensuring every delivery is on time.

Collaboration at its best:

Work closely with dispatch, maintenance, and other departments to address and resolve any driver issues.

Crisis management:

Handle emergency situations with confidence and provide drivers with the necessary guidance to navigate challenges.

Detailed records:

Maintain accurate and comprehensive records of all driver interactions and issues, ensuring nothing slips through the cracks.

Positive relationships:

Foster a supportive and professional relationship with drivers, promoting a positive work environment.

Regular check-ins:

Conduct routine check-ins to ensure drivers' well-being and job satisfaction.

Qualifications:

High school diploma or equivalent; additional education or certifications in logistics, transportation, or related fields is a plus. 1-2 years of experience in logistics. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficient in using computer systems and software, including MS Office. Knowledge of DOT regulations and transportation industry standards is preferred. Flexibility to work the 12 PM

• 9 PM shift, including some nights and weekends, to support our drivers' varying schedules.

Benefits:

Competitive salary with opportunities for growth and advancement. Comprehensive health, dental, and vision insurance. 401(k) plan with company match. Paid time off and holiday pay. Ongoing training and development opportunities. A supportive and collaborative team environment. Apply Today! Text Chris @ 414-915-0263 with questions or more information.

Job Type:

Full-time Pay:

Up to $55,000.00 per year

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Retirement plan Vision insurance Application Question(s): Do you have the ability to reliably work 12PM (Noon)

• 9PM every day?

Experience:

Transportation/Logistics:

1 year (Required)

Dispatching:

1 year (Preferred) Ability to

Commute:

Pleasant Prairie, WI (Required)

Work Location:

In person