We are looking for an energetic, well organized self-starter to join a growing family-owned company doing customer support. This position is fast-paced and requires someone to work closely with their clients, ensuring orders and shipments are being processed swiftly and correctly. In this role, you can expect to be responsible for scheduling of shipments, communication with the customer, delivery tracking, and delivery confirmation.

Duties and Responsibilities:

Receive, prioritize, and respond timely to customer inquiries via phone and email Accurately manage inbound and outbound customer inventory Schedule shipping and receiving appointments Facilitate, analyze, and resolve customer issues Maintain inventory integrity with any transactions performed Work closely with warehouse staff to accomplish the workload, truck turn times, and troubleshoot/resolve issues Responsible for data entry and file management Provide backup support for coworkers Other tasks as assigned If you are interested, apply online at www.flexstaff.com or send your resume to sheboygan@flexstaff.com . Already worked for Flex-Staff? Call our office at 920-287-3500 and let's TALK!! Make sure to send your family and friends our way - we love referrals - and you can get PAID to refer! Flex-Staff is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities. #Sheboygan1

Skills and Experience Required:

3-5 years of professional customer service, logistics/transportation or call center experience Advanced level skills in order entry, email correspondence and customer relations Above average skills in Microsoft Excel A pleasant and positive attitude - with good work ethic including attendance What we can provide for you: A positive family oriented work environment Health insurance 401K with match Vacation and Holiday Pay Room for advancement