Express Employment Professionals has partnered with a manufacturing company in Milwaukee, WI to find an experienced Customer Service Representative to join their team!

What You'll Do:

Enter and quote spare parts orders Provide phone support to customers regarding spare parts Create spare parts lists from bills of materials Assist customers with expedited parts for field breakdowns Review pricing and margins Maintain inventory lists and assist with excess/obsolete inventory Set up parts and vendors in the business system Monitor and redirect incoming general emails Provide backup support to other Customer Service Representatives Assist with service receiving and order processing

What We're Looking For:

2+ years of related customer service experience Manufacturing experience strongly preferred Strong Microsoft Word & Excel skills Excellent communication and follow-up skills Strong attention to detail Ability to handle customer calls, orders and requests Analytical and problem-solving skills Ability to work collaboratively across departments High school diploma required Experience with IFS, bills of materials, queries or quick reports is a plus

Location:

Milwaukee, WI

• ONSITE Pay:

  $22
• 27/hour
• Based on

Experience Shift:

1st Shift #2069WI