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Curriers Lakeview Lodge

Guest Service Representative

Entry-Level JobVerifiedNo experience needed

Career Insights for Customer Service Representative (General)

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Scorecard

Based on Wisconsin data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,960 / year median in Wisconsin

-0% projected decline

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Job Description

Overview Join our dynamic team as a Guest Service Representative and become the friendly face that welcomes and assists our valued guests! In this energetic role, you will create memorable experiences by providing exceptional customer service, guiding guests through product selections, and ensuring their needs are met with enthusiasm and professionalism. Your positive attitude and proactive approach will help foster a welcoming environment that encourages repeat visits and customer loyalty. This paid position offers an exciting opportunity to develop your retail skills while making a meaningful impact on every guest's experience. Responsibilities Greet guests warmly upon arrival and assist with their inquiries in a friendly, professional manner Operate the point-of-sale (POS) system efficiently for retail sales transactions, including cash register operations and cash handling Conduct product demos to showcase features and benefits, enhancing the shopping experience Upsell additional products or services to maximize sales opportunities while maintaining customer satisfaction Manage stock levels by stocking shelves, merchandising products attractively, and ensuring inventory accuracy Maintain excellent phone etiquette when handling inquiries or assisting customers remotely cleaning of rooms and organization Qualifications Prior experience in retail sales or customer service roles preferred; supervisory experience is a plus Strong communication skills with the ability to clearly convey information and actively listen to customers' requests Familiarity with POS systems, cash register operations, and retail math for transactions and cash handling Experience in product demos, upselling techniques, and merchandising strategies beneficial Ability to handle multiple tasks efficiently while maintaining a positive attitude in a fast-paced environment Join us as a Guest Service Representative where your energy fuels memorable guest experiences! We're dedicated to supporting your growth through comprehensive training and a vibrant team environment. This is more than just a job — it's an opportunity to develop valuable skills in retail sales, customer service, and team leadership while making a difference every day. We offer flexibility•employer references are a must
Pay:
$13.00•$15.00 per hour Expected hours: 20.0•40.0 per week Application Question(s): experience in social media, google calendar, and email etiquette Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to
Commute:
Rice Lake, WI 54868 (Preferred)
Work Location:
In person