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BP
Brandt Printing
Customer Service Representative
Career Insights for Customer Service Representative (General)
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Based on Wisconsin data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,960 / year median in Wisconsin
-0% projected decline
Job Description
Job Summary Brandt Printing recently celebrated 50 years in business, located in Slinger, Wisconsin. We print letterhead, envelopes, brochures, business cards, postcards, labels, carbonless forms, and more. We also offer mailing services and graphic design. Our team loves working together! We have a great work environment, with top-notch employees and lots of happy customers. Our long-term Customer Service Representative has retired, and we are looking to fill the full-time position with a kind, friendly, organized person who is responsible and a good team player. Duties Answering the phone Responding to email orders Taking care of customers who walk in to place an order Enter orders into Quick Books Fill out Job work orders Following the Jobs through to completion to be sure we meet customer deadlines. Qualifications This is a busy job that requires multi-tasking, attention to detail, and good communication skills.