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Door County Medical Center

Rehab Support Assistant/Customer Service - Rehab Services Full-time

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 2 weeks ago

Location: Sturgeon Bay, WI (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/6/2026

Career Insights for Customer Service Representative (General)

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$36,960 / year median in Wisconsin

-0% projected decline

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Job Description

The Rehab Assistant/Customer Service Rep. will assist patients, therapists, and other medical professionals in a pleasant manner, working as part of a highly effective, experienced support team.

Responsibilities include:

registration/scheduling processes, assisting therapists, phone duties, and other clerical tasks.

Education Required :

High school graduate (GED) preferred or equivalent experience required; Medical Terminology preferred, but not required.

Related Years of Experience Required:

Six months related experience preferred.

Credential/Licensure Required :

BLS certified (training provided); Wisconsin Driver's license.

Shift:

Working 32 hours a week, primarily at the Sturgeon Bay location, could be asked to float to Sister Bay, or Algoma sites if needed. Experience Preferred Six months related experience Education Required High School or better Preferred General Education Diploma or better Technical/other training or better Licenses & Certifications Required

CERT BASIC LIFE SUPPORT

Preferred

MEDICAL TERMINOLOGY

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.