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Ultra Pest Control

Office Assistant / Customer Service Representative

Entry-Level JobVerifiedNo experience needed
Pay: $35,360/yr
Posted: 7 weeks ago
Location: Huntington, WV (Onsite)
Last Updated: 3 weeks ago
Hours: Full-Time
Expires: 9/21/2026

Career Insights for Customer Service Representative (General)

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Scorecard

Based on West Virginia data

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What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,814 / year median in West Virginia

-17% projected decline

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Job Description

At Ultra Pest Control , we've been proudly serving our local community with top-tier pest management services since 2015. As a family-owned and operated business, we pride ourselves on building strong relationships with our customers and providing a relaxed, supportive, and friendly work environment for our team. We are looking for a reliable, upbeat Office Assistant to serve as the voice of our company and keep our daily operations running smoothly.
What You'll Do Customer Communication:
Warmly answer incoming phone calls, address customer inquiries, and provide outstanding customer service.
Pricing & Scheduling:
Provide pricing estimates for prospective clients, explain our service offerings, and book new service appointments for our technicians.
Payments & Accounts:
Process customer payments and manage accounts aging (following up on outstanding invoices).
General Administration:
Assist with routine office organization, filing, and administrative tasks as needed. What We Offer Hourly Pay +
Bonus Potential:
$17.00 per hour plus commission earned on all newly scheduled services.
Work-Life Balance:
Monday through Friday, 8:00 AM - 5:00 PM ( No weekends! )
Paid Time Off:
Paid vacation plus paid sick time
Paid Holidays:
Off for all major holidays
Great Environment:
A comfortable, relaxed, and friendly office atmosphere where your work is truly appreciated
Ideal Candidate Qualifications Experience:
Previous office administration, phone customer service, or scheduling experience is strongly preferred.
Communication Skills:
Excellent verbal and written communication skills with a professional, friendly phone presence.
Detail-Oriented:
Strong organizational skills with a good eye for accuracy when handling schedules and account balances.
Computer Literacy:
Comfortable using basic office software, scheduling tools, and billing software (training on specific systems will be provided).
Reliability:
Dependable with a solid work ethic and a positive attitude.
Pay:
From $17.00 per hour
Benefits:
Employee discount Paid time off
Work Location:
In person