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FB
Farm Bureau Financial Services
Customer Service Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Wyoming data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$36,807 / year median in Wyoming
-12% projected decline
Job Description
Looking for a personable, motivated and positive person to join our team. Must be proficient with computer, phone systems, and willing to learn. Job duties include answering phones, teamwork with co-workers, working directly with clients, reviewing client coverages, and an attitude for excellent customer service. Will be required to get insurance licensing within first 3 months of employment.