Dental Front Desk Receptionist

Dental Front Desk Receptionist Dr. Rios Dental Solutions South Miami, FL Job Details Full-time $20 - $25 an hour 1 day ago Benefits Paid holidays Dental insurance Qualifications Spanish Teamwork English Medical scheduling Medical records Full Job Description Our established dental practice in South Miami is growing! We are looking for a welcoming, organized, and proactive Dental Front Desk Coordinator to join our team. As the first point of contact for our patients, you will play a crucial role in delivering an exceptional patient experience, keeping our daily schedule running smoothly, and managing front-office operations. If you are a people person with excellent communication skills, a strong work ethic, and a passion for patient care, we would love to meet you!

Responsibilities:

Patient Hospitality:

Greet patients warmly upon arrival, manage check-in/check-out, and maintain a welcoming reception area.

Scheduling:

Efficiently manage the daily appointment book, confirm appointments, optimize scheduling flow, and handle patient recalls.

Communication:

Answer multi-line phone calls, respond to patient emails, and handle inquiries with professionalism and care.

Patient Records & Coordination:

Gather patient demographics, update digital records, and coordinate new patient intake.

Financial & Insurance Support:

Verify dental insurance benefits, present basic treatment plan estimates, and collect copays/balances at the time of service.

Qualifications & Skills:

Language:

Fully Bilingual in English and Spanish is required (written and spoken).

Experience:

1-2 years of experience in a dental front office or medical front desk setting.

Software:

Familiarity with dental practice management software (e.g., Dentrix, Open Dental, or Eaglesoft) is a strong plus.

Interpersonal Skills:

Outstanding customer service, a positive attitude, and the ability to multitask in a fast-paced environment.

Professionalism:

Punctual, reliable, and detail-oriented with a strong understanding of patient privacy (HIPAA).

Benefits:

Competitive hourly pay (commensurate with experience) Paid Holidays Dental care benefits Positive, collaborative, and team-oriented work environment

Schedule:

Full-time (Monday - Friday)

Location:

South Miami, FL Pay:

$20.00 - $25.00 per hour

Work Location:

In person