Dental Front Desk Receptionist

Job Summary Responsible for the performance of various front office duties in a highly accurate manner. Re spo n• si •bilities Provide outstanding customer service to our patients and the public. Check patients in to the Dentrix and Centricity system. Answer phone calls, provide appropriate assistance, and redirect calls appropriately. Verify patient demographic information (e.g., address, phone number) at every visit Estimate patient's portion of services by using appropriate insurance fee schedule or sliding fee scale. Work as a liaison between the clients and the dental providers. Follow established policies and guidelines for processing patients to be seen. Verify Insurance eligibility. Collect and track data necessary for patient follow-up and reporting Adhere to HIPAA guidelines. Performs other duties as assigned by supervisor. Minimum Req ui reme nt s Computer; calculator; time management; computer spreadsheet skills. Experience using Microsoft Word and Excel, strong numerical aptitude. Initiative; flexibility; ability to effectively address multiple tasks requiring attention to detail; problem identification, analysis, and resolution. Ability to work under pressure to meet deadlines; ability to function with autonomy and minimal supervision. Ability to manage confidential records and information. Excellent communication and problem solving skills with strong attention to detail. Educational Qualifications • Must have a high school diploma or equivalent. Typical Physical Demands •

Finger Dexterity:

Using fingers to make small movements such as typing or picking up small objects. Normal fine and gross motor control of fingers and hands. •

Talking:

Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly. •

Hearing:

Able to hear average or normal conversations and receive ordinary information; hear whispered voice at five (5) feet. •

Repetitive Motions:

Frequently and regularly using the wrists, hands, and fingers. •

Visual:

Visual acuity necessary for the proper evaluation of a patient and to prepare or inspect documents or other materials. Ability to accurately view computer monitors

Physical:

Sitting 70-80% of time and standing, walking 20-30% of time. Lift up to 20-40 lbs; push and pull up to 20-40 lbs. Able to bend at the waist, twist and turn along axial plane.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person