Dental Receptionist

Benefits:

401(k) Employee discounts Paid time off Job description: Dental Receptionist wanted for busy Northern Dauphin county dental office. We are a family dental practice that treats patients of all ages. Our office provides high- tech care in a small town environment. Candidates must be friendly and outgoing with good phone skills. We are re-locating our office from Millersburg, PA to Elizabethville, PA in July of 2023 and are expanding! Basic computer knowledge necessary. Candidate must be willing to learn dental terminology and dental software.

Desired qualities:

Bubbly personality, outgoing, good phone etiquette, Comfortable interacting with patients of all ages Ability to self-manage responsibilities and work well with other office team members Duties/ responsibilities: Reception Management Open and close dental office according to office protocol Check the daily schedule for accuracy and provide schedule to dental team as appropriate Answer and respond to telephone calls with professionalism Review supplies for reception and provide order to business manager Welcoming patients in a professional and cordial manner Tracking patient appointments and recall in the dental software Checking out patients following appointments Processing credit card payments and care credit payments Answering phones Scheduling appointments Submit dental insurance claims Patient Management Maintain a professional reception area/office (organize patient education materials and magazines, straighten up the facility, oversee cleaning service schedule and duties, etc.) Greet and welcome patients and visitors to the practice Check in patients according to office protocol, verifying and updating health information Providing HIPAA Notice of Privacy Practices and documenting according to office policies and procedures Manage recall and inactive patient system Confirm upcoming appointments by telephone Schedule patients for efficient use of doctor and staff time Check patient back-up list to try to fill in cancellation and no-show appointment times Collect payment from patients at time of treatment Schedule follow-up appointments as directed Records Management Gather and accurately record dental, medical and insurance information from patients See that records are stored securely and handled in compliance with legal requirements, including HIPAA regulations Accurately file patient information Arrange patient charts and radiographs for the next day's appointments Track cases and referrals to and from other doctors Insurance Keep patients' insurance information up to date Submit treatment plans for predetermination of benefits Prepare claim forms for patients with dental insurance Organize supporting materials for claim forms, such as radiographs or written narratives. Mail claim forms from office Post checks received each day Correspondence Sort, organize, and distribute mail Prepare and send out new patient and referral thank-you letters Prepare and send out correspondences Office Participation Be an active participant in team meetings Perform other tasks as assigned by the dentist

Job Type:

Full-time, Monday- Thursday Job Type:

Full-time Benefits:

401(k) Employee discount Paid time off

Schedule:

8 hour shift No weekends

Work Location:

In person