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Dental Treatment Coordinator

Job

Robert Half

Rochester, NY (In Person)

Full-Time

Posted 2 days ago (Updated 7 hours ago) • Actively hiring

Expires 6/9/2026

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Job Description

Description We are looking for a skilled Patient Care Coordinator to support a busy dental practice in New York. This contract opportunity with permanent potential is ideal for someone who can help patients understand recommended care, coordinate appointments, and navigate financial and insurance details with confidence. The person in this role will work closely with multiple providers to create a smooth, supportive experience from treatment discussion through follow-up.
Responsibilities:
  • Coordinate patient appointments, treatment discussions, and follow-up visits to keep care plans organized and on schedule.
  • Explain recommended dental procedures in a clear and supportive manner so patients understand next steps and expectations.
  • Review insurance benefits, estimated costs, and payment options with patients while helping address coverage-related questions.
  • Maintain accurate patient records and documentation in accordance with office procedures and privacy standards.
  • Partner with multiple providers and clinical staff to align scheduling, treatment planning, and patient communication.
  • Provide responsive assistance to patients before, during, and after treatment to promote a positive care experience.
  • Support compliance-related documentation and reporting activities to help maintain regulatory standards.
  • Assist with HIPAA-focused processes and system-related privacy practices as needed within daily operations. Requirements
  • At least 3 years of experience in a patient coordination, treatment coordination, or similar healthcare support role.
  • Prior experience in a dental practice environment with working knowledge of treatment planning and patient scheduling.
  • Ability to manage patient medical records accurately while maintaining strong attention to detail.
  • Familiarity with insurance verification, patient financial discussions, and coordination of payment information.
  • Understanding of HIPAA requirements, including patient privacy expectations and compliant handling of sensitive information.
  • Strong communication and interpersonal skills with the ability to support patients in a detail-oriented and empathetic manner.
  • Comfortable working in a fast-paced setting and collaborating with multiple providers and team members.
TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

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