Dental Treatment Coordinator/Assistant

Dental Treatment Coordinator/Assistant Crowns Now - Irmo Irmo, SC M-Th 8am to 5pm $23 and up, DOE Medical, In-house dental, vision, PTO, Holiday, Sick, 401k (matching), scrub reimbursement The Dental Treatment Coordinator plays a pivotal role in bridging the gap between patients and dental care providers by facilitating clear communication and ensuring patients understand their treatment options and financial responsibilities. The position is responsible for guiding patients through their treatment plans, answering questions, and coordinating appointments to optimize patient experience and treatment acceptance. The coordinator works closely with dentists, assistants, and administrative staff to streamline treatment workflows and enhance overall office efficiency.

Qualifications:

High School Diploma or equivalent Previous experience in a dental office; ideally a similar patient coordination role Strong understanding of dental terminology, procedures, and insurance processes Proficiency with dental practice management software Eaglesoft Experience working with dental insurance claims and benefit verification systems Familiarity with HIPPA regulations and patient confidentiality standards Excellent communication and organizational skills Background in customer service or sales, ability to guide patients through decision making Responsibilities Serve as primary point of contact for patients regarding treatment plans, financial options, and appointment scheduling Explain dental procedures, treatment plans, and associated costs clearly and compassionately to patients Maintaining patient records and confidentiality according to HIPAA Addressing objections and negotiating treatment plans and costs Verify insurance benefits and assist patients in understanding their coverage and out-of-pocket expenses. Staying current on local and national government dental coverage assistance to understand insurance eligibility Explaining dental terminology and conveying the importance of oral hygiene and treatment Scheduling appointments, treatment plan consultations, and post-treatment follow-ups Submitting insurance applications and documents to insurance companies Streamlining office operations and communication between patients, staff and dentists Helping patients track and follow payment schedules Help patients understand their dental benefits and treatment and assist with treatment plan acceptance Provide top-tier patient/customer service and satisfaction Able to deescalate patient grievances effectively and satisfy patient dental treatment inquiries as needed Apply TODAY and keep our community SMILING!