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Job Duties:

Settle seating disputes or help solve other customer concerns. Examine tickets or passes to verify authenticity, using criteria such as color or date issued. Provide assistance with patrons' special needs, such as helping those with wheelchairs. Guide patrons to exits or provide other instructions or assistance in case of emergency. Refuse admittance to undesirable persons or persons without tickets or passes. Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions. Assist patrons in finding seats, lighting the way with flashlights, if necessary. Maintain order and ensure adherence to safety rules. Search for lost articles or for parents of lost children. Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances. Count and record number of tickets collected. Lead tours and answer visitors' questions about the exhibits. Manage inventory or sale of artist merchandise.