AV service technician Professional Employment Group of Colorado Lone Tree, CO Job Details Full-time $74,880 - $85,280 a year 2 days ago Benefits Paid training Paid holidays Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Digital signal processing Field service equipment repair On-site technical support CTS-I Customer relationship building Lighting systems In-person customer service AV system installation Zoom Hardware maintenance Direct client contact Firmware Mid-level Troubleshooting audio issues Network cabling Driver's License Field engineering equipment configuration Hardware configuration Digital signal processing (DSP) system configuration Networking equipment (troubleshooting support) Microsoft Teams Audiovisual control systems operation Video conferences (communication methods) Control system programming (AV systems) System tuning 2 years Communication skills Service technician experience Video conferencing systems operation Time management Full Job Description AV Service Technician - Level 3 Professional Employment Group (PEG) is partnering with an established audiovisual integration company in the Denver metro area to identify an experienced Level 3 AV Service Technician . This is a direct-hire opportunity for a technician who excels at troubleshooting complex AV systems and enjoys solving problems in the field. We are especially interested in candidates with strong residential AV service experience who can independently diagnose issues, communicate professionally with customers, and get systems back up and running efficiently.

Position Details Location:

Denver Metro /

Field-Based Salary:

$74,880-$85,280, depending on experience

Schedule:

Monday-Thursday | Four 10-hour days

Employment:

Direct Hire, Full-Time What You'll Do Troubleshoot and repair residential and commercial AV systems. Diagnose audio, video, control, networking, lighting, and shading issues. Service and troubleshoot Control4 and/or Crestron systems. Work with DSP platforms such as QSC and Biamp . Load programs and perform basic field programming/configuration changes. Perform firmware updates, equipment replacements, preventative maintenance, and system tuning. Troubleshoot cabling, signal-path, hardware, programming, and network issues. Communicate directly with customers regarding system issues and solutions. What We're Looking For 2-5+ years of AV installation/service experience. Strong hands-on AV troubleshooting and diagnostic ability . Residential AV service experience strongly preferred. Experience with Control4 and/or Crestron . Working knowledge of audio, video, control, and networking systems. QSC, Biamp, or similar DSP experience. Ability to independently troubleshoot unfamiliar AV systems. Excellent customer service and communication skills. Strong time management and ability to work independently. Valid driver's license with clean driving record. Ability to pass required background check and drug screening. Preferred Experience Residential and commercial AV service. Savant. Lutron/Ketra. Dante/AES67/NDI. AV-over-IP. Microsoft Teams Rooms/Zoom Rooms. AVIXA CTS or CTS-I. Crestron, Control4, QSC, Biamp, Shure, or similar manufacturer certifications. Compensation & Benefits $74,880-$85,280 annual salary 4-day work week - Monday through Thursday Company vehicle provided Quarterly performance bonus Medical, dental, and vision benefits 401(k) with company match Paid vacation and sick leave Paid holidays Paid birthday off Paid training and professional development Additional employee perks and team events Who Will Succeed We're looking for more than an AV installer. The ideal candidate is a true service technician and problem solver who has enough field experience to encounter an unfamiliar system, methodically diagnose the problem, and determine the right solution. You should be comfortable working directly with customers, including inside residential environments, and have the patience and professionalism to remain calm when troubleshooting complex issues under pressure. Professional Employment Group (PEG) is managing this direct-hire search. Qualified candidates are encouraged to apply to learn more about the opportunity. #PEG2