at Serco in Boise, Idaho, United States Job Description Position Description & Qualifications Looking for an Experienced Lead Engineer Technician where you will work with a team, upgrading the video management system ( VMS ) to at DoD facilities Worldwide. This great opportunity will allow you to live anywhere in the United States and travel worldwide 90% of the time, up to four months at a time, with travel expenses covered and earn per diem. Bring your expertise and collaborative skills to make an impact on a critical mission supporting US Army Installation Management Command ( IMCOM ). Serco supports the

US IMCOM

Army Child & Youth Services ( CYS ) Closed Circuit Television ( CCTV ) to include the equipment within the server rack. Our team upgrades, maintains and provides support to the Functional Technology Specialists ( FTS ), building directors, and staff on site to allow them to perform their mission successfully. You will be part of a team where you will work on a team supporting the upgrade of the video management system ( VMS ) at DoD facilities Worldwide. We are looking for individuals that can work with a team to set up and configure the VMS and the ability to analyze and resolve technical issues related to the VMS system. You will work closely with a Mid-Level Engineer, Project Lead, and Project Engineer. In this role, you will: + Lead the server hardware and software setup/installation and configuration of the VMS , on-site, using the documented standard and according to prescribed sequence. + Conduct testing on the VMS . + Follow specific instructions, assemble, or construct simple or standard equipment or parts, service or repair simple instruments or equipment. + Ensure cable management and potentially terminate Cat 6 using T568B color code standard. + Check electrical connections are properly connected, fixed and secured. + Analyze and resolve technical issues related to VMS end points. + Conduct close-out procedures to include service validation and test plan with and without customer, system acceptance with customer, and take photos of completed work. + Provide training to the customer, on-site, on the VMS . + Act as the primary liaison for customers while at the garrison ensuring exceptional customer satisfaction. + Ensure project stays on schedule. + Conduct administrative duties such as providing daily status reporting to project lead, timekeeping, and expense reporting according to policies and procedures and within a timely manner. + Lead and direct the work of others. Mentor, To view full details and how to apply, please login or create a Job Seeker account