Audio Visual Assistant

Audio Visual Assistant Job Summary:

Talent Software Services is in search of an Audio Visual Assistant for a contract position in Cambridge, MA. The opportunity will be three months with a strong chance for a long-term extension.

Position Summary:

We are seeking a reliable and customer-focused Audio Visual Assistant to provide multimedia support for university courses and events on campus. This is an excellent entry-level opportunity for individuals looking to gain hands-on technical experience in a fast-paced academic environment. No prior AV experience is required —comprehensive, ongoing training on all equipment, workflows, and spaces will be provided.

Primary Responsibilities/Accountabilities :

Event & Classroom Support:

Assist faculty, students, and staff with the setup and use of classroom multimedia, including projecting teaching materials from PowerPoint, Keynote, Google Sheets, and internet media sources.

Equipment Handling:

Check out AV equipment, safely transport it across campus to classrooms, and properly check it back into the main office after classes end.

Basic Recording & Operation:

Under direction, assist in recording teaching sessions in classrooms and labs (training provided on camera panning/zooming to capture instructor movement).

Troubleshooting & Escalation:

Provide basic troubleshooting for sound systems and computer connections. Actively identify and escalate complex technical problems to senior team members or managers when necessary.

Customer Service:

Ensure prompt, professional, and friendly communication with instructors, staff, and students at all times. Follow directions from staff and team leaders regarding assignments, policies, and protocols.

Qualifications:

Experience:

No prior AV experience required; a willingness to learn new technology is essential.

Technical Familiarity:

Basic working knowledge of Windows and/or Mac systems, along with familiarity with common office and presentation software.

Soft Skills:

Strong customer service orientation, excellent communication skills, and a high level of reliability and attention to detail.

Work Style:

Ability to work independently while knowing when to escalate issues.

Required Shift Availability:

Candidates must be able to commit to the full hours of ONE of the following shift options: Shift Option 1 (Morning): 7:00 AM

• 3:00 PM (7 hours), Monday & Tuesday OR 7:00 AM
• 3:00 PM (7 hours), Wednesday & Thursday Shift Option 2 (Afternoon/Evening): 2:00 PM
• 10:00 PM (7 hours), Monday & Tuesday OR 2:00 PM
• 10:00 PM (7 hours), Wednesday & Thursday If this job is a match for your background, we would be honoured to receive your application!

Providing consulting opportunities to TALENTed people since 1987, we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let''s talk!