Hotel AV Technician - Part-Time

The Hotel Audio Visual (AV) Technician is responsible for setting up, operating, and troubleshooting audio, video, lighting, and conferencing equipment for meetings, banquets, and events. This role ensures smooth and high-quality technical execution while coordinating client AV requirements in accordance with Banquet Event Orders (BEOs). The technician also maintains AV equipment and works to deliver excellent customer satisfaction in a fast-paced environment.

Compensation:

$23.71 - $25.89 hourly

Responsibilities:

Event Support:

Set up, operate, and dismantle microphones, sound systems, projectors, video displays, and lighting.

Technical Troubleshooting:

Quickly diagnose and resolve AV issues during live events to prevent disruptions.

Client Interaction:

Meet with clients to review AV requirements, ensure equipment meets their needs, and provide support throughout the event.

Equipment Maintenance:

Clean, test, and perform preventive maintenance on gear to ensure it is in good working order.

Cable Management:

Properly dress, tape down, and secure all cabling for safety and aesthetics.

Compliance:

Adhere to safety, security, and company policies, including following specific brand standards.

Qualifications:

Technical Knowledge:

Proficiency in audio systems (mixers, microphones), video systems (projectors, LED walls), and video conferencing tools (Zoom, Teams).

Problem-Solving:

Ability to think quickly and resolve technical issues under pressure.

Customer Service:

Strong communication skills to interact professionally with guests and hotel staff.

Physical Stamina:

Ability to lift, carry, and move heavy AV equipment.

Education/Experience:

High school diploma or equivalent is typical; experience in hospitality AV, event production, or a related field is usually required. About Company Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore's famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an onsite business center, fitness center, restaurant, coffee shop, and lounge.