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Excelon Solutions

AV support technician

Career Insights for Audio / Visual Technician

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Based on New Jersey data

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What they do

An Audio or Visual Technician operates sound and video equipment for concerts, sports events, news conferences or presentations at business meetings or conventions. Sets up wiring and cables as needed for an equipment system, which may include microphones, speakers, sound mixing and recording equipment and video equipment; may also work with specialized lighting equipment.

$65,736 / year median in New Jersey

+8% projected growth

Explore Career

Job Description

AV Technician, Executive Meeting Support East Hanover, New Jersey We are seeking an experienced AV Technician with a strong background supporting C-Suite executives and senior leadership Travel may be required, up to 20 percent per month (varies by business needs; not always required). Required Qualifications Proven experience as an AV Technician or similar role supporting enterprise meeting environments.
Strong understanding of AV fundamentals:
signal flow, conferencing audio best practices, camera framing, lighting basics, and troubleshooting methodology. Demonstrated experience providing direct support for C-Suite and executive stakeholders (high-visibility, time-sensitive meetings). Strong working knowledge of industry collaboration tools (for example: Microsoft Teams, Zoom, Webex) including meeting scheduling, configuration, and live support. Excellent customer service, communication, and professionalism; able to interact confidently with senior leadership and their support teams. Ability to prioritize multiple requests and remain composed in fast-paced environments. Experience supporting Cisco and Lenovo Microsoft Teams Rooms and Cisco Webex hardware and technology 3+ Years Experience supporting executive/C-Suite Level associates Experienced with fully integrated AV environments, advanced control platforms, and corporate conference room technology standards ServiceNow ticketing experience and comfort working within SLAs.
Pay:
$60,000.00 - $65,000.00 per year
Experience:
AV support : 5 years (Required)
C-Suite Level :
5 years (Required)
Webex:
4 years (Required)
Work Location:
On the road