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Excelon Solutions

AV support technician

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Job Description

AV Technician, Executive Meeting Support East Hanover, New Jersey We are seeking an experienced AV Technician with a strong background supporting C-Suite executives and senior leadership Travel may be required, up to 20 percent per month (varies by business needs; not always required). Required Qualifications Proven experience as an AV Technician or similar role supporting enterprise meeting environments.
Strong understanding of AV fundamentals:
signal flow, conferencing audio best practices, camera framing, lighting basics, and troubleshooting methodology. Demonstrated experience providing direct support for C-Suite and executive stakeholders (high-visibility, time-sensitive meetings). Strong working knowledge of industry collaboration tools (for example: Microsoft Teams, Zoom, Webex) including meeting scheduling, configuration, and live support. Excellent customer service, communication, and professionalism; able to interact confidently with senior leadership and their support teams. Ability to prioritize multiple requests and remain composed in fast-paced environments. Experience supporting Cisco and Lenovo Microsoft Teams Rooms and Cisco Webex hardware and technology 3+ Years Experience supporting executive/C-Suite Level associates Experienced with fully integrated AV environments, advanced control platforms, and corporate conference room technology standards ServiceNow ticketing experience and comfort working within SLAs.
Pay:
$60,000.00 - $65,000.00 per year
Experience:
AV support : 5 years (Required)
C-Suite Level :
5 years (Required)
Webex:
4 years (Required)
Work Location:
On the road