Message Center Lead will oversee a team of four Message Center operators in a structured environment with operations 24/7/365. Will be responsible for Message Center operations including work completed and accounted for, EKMS inventory, and other duties as assigned. The position works in a SCIF with no access to personal electronics. Must be able to obtain and maintain a Secret U.S. Government Clearance.

Note:

U.S. Citizenship is required to obtain a Secret Clearance.

Essential Responsibilities:

Inventory and maintain strict accountability for Local Element CMS/EKMS and other associated classified materials. Receive, process, and distribute incoming and outgoing Naval and civilian message traffic for the AUTEC Project Supervise team of 4 Message Center Operators working 24/7/365 to ensure compliance with government and contractor directives. Report equipment malfunctions to appropriate technical and management personnel. Maintain and establish telephone communications as required including adherence to proper procedures and record keeping. Loading classified material utilizing electronic devices and adherence to stringent COMSEC procedures. As necessary must be able to cover for Message Center Employees during 12-hour shift. Maintain access to required publications and directives and place order for supply, as necessary. Conduct on the job training for new staff and perform periodic updates. Perform other duties as assigned, required or directed.

Minimum Requirements:

High school graduate/equivalent or better. 3-5 years related experience working in an office environment. Ability to pass Message Center Communications Qualifications requirements within 60 days of hire. Maintain and sustain training and level of knowledge requirements in associated administrative and limited technical disciplines. Adapt to a rotating shift schedule (12-hour increments). Maintain a consistent high standard of professionalism with customers and coworkers. Able to follow a structured chain of command. Demonstration of consistent excellent customer service skills required. Occasionally lift/pull/push up to and including 40 pounds of office supplies. Frequently exposed to circuit noise and periodic alarms in the Message Center. Knowledgeable in Microsoft Windows 11 or later and MS Outlook. Consistent excellent oral and written communication skills. Able to read and interpret government directives for

CMS/EKMS

control. This position requires the individual to be eligible to obtain and maintain a US Government security clearance; US Citizenship is required Must be willing to reside in remote location with limited medical facilities. A valid Driver's License and US Passport is required.

Preferred Qualifications:

Military Message Center/EKMS experience desired and preferred. Proficient in Microsoft Suite of applications 2-3 years of experience leading a team in a structured environment.