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H
Hearts & Flowers, Inc.
Floral Designer/Customer Service
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Based on Illinois data
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What they do
A Floral Designer works with flowers and greens to create displays and arrangements. Creates single arrangements or displays for larger events such as weddings, funerals or banquets; creates and maintains flower displays in hotels or offices. May grow flowers or order from wholesale suppliers.
$42,320 / year median in Illinois
-1% projected decline
Job Description
Must have floral design experience working in a floral shop Must perform design sample upon interview Welcome and greet customers as they enter the store Take orders over the phone with an upbeat and positive attitude Basic computer knowledge preferred Create floral arrangements to suit different occasions Demonstrate experience in different design techniques and fundamentals Able to set up offsite events Holidays such as Valentine's Day and Mother's Day are a must Offer help and provide direct assistance to customers Provide in-depth product knowledge, including features, benefits, and overall value Answer customer questions and concerns Attend to unique and individual shopping needs of each customer Cross-sell and encourage beneficial product add-ons Upsell when appropriate; promote current sales, promotions, coupon deals, etc. Help organize back stock and perform inventory counts Process newly received shipments of merchandise, fresh flowers and plants Organize and replenish front stock and help merchandise store Maintain a clean and tidy work and retail space Be enthusiastic and informative about all products Help create a positive environment for customers to shop and buy Take direction from and report to assigned supervisor Work as a team to achieve sales goals