Complete Management Solutions (CMS) is a provider of Workplace solutions. These services include, but are not limited to document services, mail services & reception services. At CMS we aim to deliver exceptional client experiences keeping our clients workplace working! We are currently looking for a Copy and Print Specialist to be responsible for print services Department .Our ideal candidate should be customer focused, hard-working, able to multi task and reliable. Key Responsibilities Operating functional equipment; including printing, scanning, inserting, sortation, x-ray and other equipment, as applicable. Xerox equipment knowledge is required Knowledge of but not limited to Binding, Laminating, Cutting, Batch Creating and Editing as well as pitch books Receive and process incoming and outgoing work. Print and finish and distribute all submitted print requests and documents. Undertake Check management in line with processing procedures (where applicable). Arrange courier collection including required manifest(s) and documentation. Identify non-compliant activities, resolve discrepancies and escalate as appropriate Handling of specialized items and more complex inquiries, including possible extensive research Resolving discrepancies and performing escalations Inventory Management and fulfillment for production centers Other duties as assigned. May be required to alternate between multiple locations within job location state/country to provide coverage as needed as well as variation of work hours to conform to needed coverage. Necessary Skills & Experience Good customer service skills, attentiveness, able to interact positively and pleasantly. Ability to follow directions, show initiative, work and perform duties under minimal supervision, and follow through on tasks. Self-motivated with proven ability to learn and to seek and participate in cross training opportunities and willingness to utilize downtime to learn new skills. Able to work productively in a fast-paced team environment. Detail and deadline oriented with strong emphasis on safeguarding all personal and confidential information. Basic understanding of risk and control for the activities responsible. Self Motivated and ability to learn Able to resolve problems and with the ability to recommend process improvements.. Intermediate understanding and use of Microsoft Office products; (Excel, Word, Power Point, and Outlook; including email & calendar). Must be comfortable with and have a solid understanding of basic business technology. Must know Copy center equipment specifically Xerox Good oral and written communication skills. An intermediate understanding of the English language, in verbal format and written format, is required Ability to recommend process improvements Able to lift and push items of significant weight (up to 50 pounds). Able to stand and walk for long periods of time. High School Diploma or equivalent required Prior experience in a production environment preferred

Job Type:

Full-time Pay:

$24.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Vision insurance Application Question(s): How does your previous roles pertain to this position?

Experience:

Document management systems: 2 years (Required)

Mailroom:

2 years (Required)

Print:

4 years (Required)

Work Location:

In person