A Product Designer is responsible for the design of a new product, or redesign of an existing product. Responsible for the aesthetics of the product but also designing how it will work, defining the problem and solving it. May be responsible for producing low-fidelity mock ups, prototypes for validation through user testing and crafting the final product accordingly.
Sr. Staff Product Designer, Security and Risk Workflow ServiceNow - 3.8 Santa Clara, CA Job Details Full-time $190,900 - $334,100 a year 14 hours ago Benefits Employee stock purchase plan Health insurance Flexible spending account Family leave 401(k) matching Qualifications Product design project leadership AI use case identification Automation Team leadership UI design systems Product vision management Collaboration with product development teams Product development projects Continuous improvement Product management Leading team collaboration initiatives Web applications UX design project leadership AI-driven automation Senior level 10 years Full Job Description Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people.
Job Description Location:
Santa Clara, CA or SF Bay Area Team & Role:
This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users' and customers' needs, with the mission to created product experiences they love. Our designers come from a varied set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go. Learn more about our team here: https://www.linkedin.com/company/servicenow/life/userexperience/ About the
Security Design Team:
The Security design team is a global organization spanning Americas, EMEA, and India, building the next generation of AI-native security experiences. We're designing for a fundamental shift in how security teams work: from reactive, tool-fragmented operations to AI-driven, autonomous orchestration. We work across the full security lifecycle—SOC automation, threat intelligence, exposure management, and incident response—with a strategic focus on AI Security 360 and conversational AI for vulnerability response. This year, ServiceNow's acquisition of Armis and Veza expanded our end-to-end security narrative. Your role will help realize that vision: designing a simplified, cohesive, integrated experience that honors the capabilities of each product while creating the seamless workflows security teams have long needed.
Why it matters:
The Security and Risk BU is one of ServiceNow's fastest-growing segments, driving nearly 40% of the company's net new ACV growth and exceeding $1B in total ACV. Security teams at the world's largest enterprises depend on the experiences you'll design—and the complexity you'll simplify is real. What you get to do in this role: You get to lead large, cross-product initiatives and deliver world-class agentic and AI-native experiences that will influence the product strategy and transform how people work around the world. You drive exceptional and innovative end-to-end user experience, design frameworks, and frameworks across one or more domains or key strategic initiatives. You provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams. You will share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice
