General Services Consultant IDB Group Washington D.C. Both national and international Junior level Speaks English, French, Portuguese, Spanish Application deadline: September 28, 2026 Closing soon Apply Summary by Impactpool The IDB Group is seeking a highly organized General Services Consultant to enhance the employee experience through efficient corporate services. This role involves supporting various tasks related to travel, security, and general services, including food services and custodial services. The consultant will contribute to service improvement initiatives, manage key service programs, and analyze customer satisfaction. Proficiency in both Spanish and English is required, along with a bachelor's degree and at least two years of relevant experience.

Candidate Requirements:

Bachelor's degree in relevant field At least 2 years of experience in corporate services Proficiency in Spanish and English Knowledge of French and Portuguese is preferable No family members working at

IDB Job Description City:

Washington DC Company:

IDB Posting End Date:

Sep 28, 2026 We improve lives The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment. About this position We are seeking a highly organized and proactive professional with excellent customer service skills. As a General Services Consultant, you will support a variety of tasks that contribute to the efficient delivery of corporate services while helping enhance the overall employee experience through responsive, high-quality workplace support. You will work in the Travel, Security, and General Services Group, part of the Budget and Administrative Services Department within the Vice Presidency for Finance and Administration . The General Services Team manages food services, printing and mailroom solutions, custodial services, commuting initiatives, and childcare services. In addition to general services, TSG provides other services such as corporate security and travel services. What you'll do Contribute to the continuous improvement of the employee experience through service analysis, feedback management, and the implementation of employee-focused initiatives. Assist in the management of key service programs and support with benchmarking, including MetroCommute, dry cleaning, EV charger maintenance, and conduct regular inspections to ensure the consistent delivery of high-quality corporate services. Monitor and review customer satisfaction surveys related to food services and other services, providing insights and recommendations for service improvements. Maintain updated records in collaboration with Human Resources for the back-up care program, audit program usage reports, and support vendor research and validation processes, including RFP documentation. Maintain accurate tracking and reporting of inventory items such as IDB flags, kitchen supplies, and equipment. Research vendors for potential procurements. Monitor and analyze service participation, enrollment, and key performance indicators (KPIs) to evaluate vendor performance, identify improvement opportunities, and support strategic planning. Provide logistical support for events, information tables, and conferences organized by the team. What you'll need

Education:

Bachelor's degree (or equivalent advanced degree) in International Relations, Business Administration, or other fields relevant to the responsibilities of the role.

Experience:

At least 2 years of experience in corporate services.

Languages:

Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.

Requirements Citizenship:

You are a citizen of one of our . We may offer assistance with relocation and visa applications for you and your eligible dependents).

Consanguinity:

You have no family members (up to fourth degree of consanguinity and second degree of affinity, including spouse) working at the

IDB, IDB

Invest, or IDB Lab. Type of contract and duration International consultant Full-Time, 12 months (up to 48 months, subject to eligibility). What we offer The IDB Group provides benefits that respond to the different needs and moments of an employee's life.

These benefits include:

• A competitive compensation package.
• Leaves and vacations : 2 days per month of contract + gender-neutral parental leave.

• Health Insurance :

  The IDB Group provides a monthly allowance to supplement the purchase of health insurance.
• We offer assistance with relocation and visa applications for you and your family when it applies.
• On-site position with the occasional flexibility of teleworking.
• Development support : We offer learning opportunities to boost your professional profile, such as seminars, 1:1 professional counseling, and much more.
• Health and well-being : Access to our Health Services Center that provides preventive care and health education for employees.
• Other office amenities (as available): Lactation Room, Daycare Center, Gym, Bike Racks, Parking, spouse career support, and others.

Our culture At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions. In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at . At Impactpool we do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead. Before applying, please make sure that you have read the requirements for the position and that you qualify. Applications from non-qualifying applicants will most likely be discarded by the recruiting manager. Summary by Impactpool The IDB Group is seeking a highly organized General Services Consultant to enhance the employee experience through efficient corporate services. This role involves supporting various tasks related to travel, security, and general services, including food services and custodial services. The consultant will contribute to service improvement initiatives, manage key service programs, and analyze customer satisfaction. Proficiency in both Spanish and English is required, along with a bachelor's degree and at least two years of relevant experience.

Candidate Requirements:

Bachelor's degree in relevant field At least 2 years of experience in corporate services Proficiency in Spanish and English Knowledge of French and Portuguese is preferable No family members working at IDB Fellowship Master the recruitment process of the impact sector! Become a fellow and gain access to Impactpool's premium material that will boost your career in the impact sector Explore fellowship Show IDB Group that you are interested in them Recruiters from the organization will be able to view your profile, contact you for current & future vacancies and engage you on opportunities that match your skills and interest. Connect with organization