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EE
Emerald Edge
Telecommunications Representative
Entry-Level JobVerifiedNo experience needed
Career Insights for Interpreter / Translator
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Scorecard
Based on North Carolina data
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What they do
An Interpreter or Translator uses language and communication skills to convert words and concepts from one spoken language to another, or from spoken language to sign language. Works with written information and texts to create translations that are accurate and capture the style and nuance of the original text.
$54,801 / year median in North Carolina
-3% projected decline
Job Description
Telecommunications Representative Emerald Edge Charlotte, NC Job Details Full-time $800 - $1,300 a week 1 hour ago Benefits Professional development assistance Qualifications Customer communication Full Job Description Emerald Edge is hiring a Telecommunications Representative to support customer enrollment efforts for AT&T Fiber services in the Charlotte area. This entry-level role focuses on educating customers, guiding them through available options, and ensuring a seamless enrollment experience. As a Telecommunications Representative, you will help individuals and households understand how upgraded connectivity can support their daily routines. Through structured training, you'll learn how to present information clearly and assist customers in selecting plans that match their needs. Key Responsibilities Of the Telecommunications Representative Speak with customers to understand their current internet usage and needs Provide clear explanations of AT&T Fiber services and features Guide customers through the enrollment process from start to finish Assist with plan selection based on lifestyle, usage, and household demands Maintain accurate records of customer interactions and enrollments Participate in local outreach efforts to increase awareness of available services Support a positive and informative experience for every customer interaction Requirements High school diploma or GED preferred Previous customer-facing experience is helpful but not required Strong listening and communication skills Ability to stay organized and detail-focused Comfortable working in a team-oriented environment Preferred Skills Ability to explain technical information in a simple, relatable way Strong interpersonal skills and a customer-first mindset Adaptability in a fast-paced, entry-level environment Willingness to learn and grow within the company