Job Overview:

We are seeking a WIC Assistant/Bilingual to join our team. The ideal candidate will be fluent in both English and Spanish, with a passion for helping others and providing exceptional service.

Responsibilities:

1. Provide interpreter/translator services for project staff and clients. 2. Assist with answering telephone and routing calls promptly. 3. Greet all visitors courteously, determine their needs and direct them to the proper person or department. 4. Assist with contacting WIC participants for appointments and WIC Benefit Issuance. 5. Schedule and reschedule missed appointments for WIC participants in accordance with policies and procedures. 6. Provide administrative support to Kenosha Director, WIC and related programs, as needed. Assist with faxing, copying and scanning. 7. Provide back-up Clerk responsibilities such as Intake, eWIC card replacements. 8.Provide back-up Health Screening activities, including weight, height/length measurements, and hemoglobin testing in accordance with program policies and procedures. 9. Ensure all-in-house WIC forms are printed with a professional appearance. Maintain stock and order state WIC certification material as needed. 10. This position is required to perform other duties as may be assigned or required.

Skills:

1. Bilingual English/Spanish interpretation and translation. Must pass bilingual proficiency test prior to hire. 2. High school graduate with minimum one year office experience. 3. Ability to maintain all necessary reporting and communications procedures. 4. Ability to relate effectively to a variety of people and maintain confidentiality. 5. Strong oral and written communication skills with excellent interpersonal and communication skills. 6. Excellent customer service skills with pleasant, professional and articulate phone voice. 7. Efficient and accurate data entry skills; with a demonstrated skill in attention to detail is required. 8. Experience in the use of the Microsoft Office Suite and ability to learn WIC database. 9. Ability to learn and comply with federal and state policies, procedures and regulations. 10. A valid driver's license and appropriate automobile insurance is required. Driving record must be acceptable to the agency's insurance carrier.

Job Type:

Full-time Pay:

$18.67 - $28.01 per hour

Benefits:

403(b) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Vision insurance

Language:

Bilingual (Preferred)

License/Certification:

Driver's License (Preferred) Ability to

Commute:

Kenosha, WI 53143 (Required) Ability to

Relocate:

Kenosha, WI 53143: Relocate before starting work (Required)

Work Location:

In person