Full Job Description Please Note:

This is a highly dynamic hybrid role. The successful candidate will split their time (~70/30) between an office setting (handling IT support, marketing, and customer service tasks) and an active warehouse environment (handling stone inventory, assisting sample department and helping with product photography, etc.).

Operations & Systems Technician Responsibilities:

A. IT & Systems Administration • Provide technical support and troubleshooting assistance for hardware, software, and network issues. o Must have some experience with Active Directory, DHCP, Exchange Online, Cisco Meraki Firewall, VPN's, Network Hardware/Infrastructure. Supporting platforms (Windows 11, Sage 100 and Microsoft 365). Acting as the liaison for our external Managed Service Provider. B. Warehouse & Inventory Operations Assisting in warehouse tasks including but not limited to inventory cycle counts, stock adjustments, inspecting/receiving new material and material lot blending. Limited use of forklift, crane or wet saw to aid in the above. Ability to lift at least 35lbs alone. C. Marketing, Design & Photography Ability to operate/provide support for Canon EOS 6D camera and Godox AD Lighting equipment. Editing product photography photos using Photoshop and maintaining the digital media library. Designing marketing assets using Microsoft Publisher & Word/Adobe Photoshop. Updating and maintaining the company website using the WordPress CMS. D. Customer Service Assisting with sales order completion during busy periods as well as other tasks involving product photography. Responsibilities will grow over time; however, these are the basic expectations for the position.

Compensation & Benefits:

Base Salary:

$60,000 - $70,000 (Negotiable based on experience)

Additional Compensation:

Quarterly Bonus structure and 401(k)

End of Year Profit Sharing Retirement:

Comprehensive 401(k) plan

Paid Time Off:

Paid Vacation and PTO Health Coverage:

Full Medical, Dental, and Vision Insurance Pay:

$60,000.00 - $70,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Retirement plan Vision insurance People with a criminal record are encouraged to apply

Work Location:

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