Visitor Service Associate Gilbert House Children's Museum

• 2.4 Salem, OR Job Details Part-time $15.55
• $16.

50 an hour 5 hours ago Benefits Employee discount Flexible schedule Qualifications Janitorial experience Customer communication Outdoor work experience Customer service Performing background checks Cleaning Stocking Time management Full Job Description Full job description Visitor Service Associate Reports to: Experience Coordinator Close date: Open Until Further Notice

PRIMARY PURPOSE

Gilbert House Children's Museum welcomes over 95,000 visitors annually and provides a multitude of opportunities for families to engage in learning through creative play. The Visitor Service Associate is responsible for promoting a fun, safe, and clean learning experience for all visitors.

KEY JOB ELEMENTS

Gilbert House Children's Museum provides learning through creative play opportunities for children, with focus on children ages 2-10. Visitor Service Associates are responsible for providing a positive customer service experience for guests, be able to manage a variety of tasks, and must work well in a team environment. Maintaining a clean and safe play environment between indoor and outdoor exhibits. They must be able to be positive and perform in a professional and courteous manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Customer Service

• Interact with visitors and promote memberships, learning opportunities, events, and activities. Exhibit Restaging
• Make sure all exhibits indoor and outdoor, are staged and fully stocked before opening and throughout the day and at closing. Sanitation
• Follow daily sanitation schedule for indoor and outdoor exhibit components and sanitation protocols. Museum Rounds
• Walk the entire Museum and Outdoor Discovery Area a minimum of once per hour. Including janitorial and sanitation of props and common, high traffic areas within the museum. Supporting the Welcome Desk
• Provide staff with break coverage. Admit members and visitors into the museum through point of sales. Birthday Parties
• Assist in staging room and provide additional customer service care, when needed. Communication
• Represent the values of the museum in all communications. Staff Meetings
• Attend required staff and committee meetings. Safety
• Report all safety concerns to the Manager on Site.

Handling the disposal of hazardous materials and janitorial requirements Other duties assigned

MINIMUM QUALIFICATIONS

Applicants must be 18 years or older, be able to climb stairs, lift up to 20 pounds, have reliable transportation and pass a background check. The Museum is open Tuesday

• Sunday, 10am to 5pm (September
• May) and Sunday
• Saturday, 10am to 5pm (May
• September).

Weekend work is required. This position is part-time and begins at $15.55/hour. After successful completion of a 90-day training period, compensation may be increased to $16.50/hour.

Job Type:

Part-time Pay:

$15.55

• $16.

50 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person