Technical Writer- INTL- LATAM

Job Description Insight Global is seeking a Technical Writer who can translate complex engineering systems into clear, usable documentation for developers. This role focuses on documenting APIs, cloud infrastructure, and DevOps workflows. You will partner closely with engineering teams to create guides, code examples, and structured content that helps developers build, deploy, and troubleshoot systems effectively. The ideal candidate is comfortable working in highly technical environments and can operate independently with limited direction. What You'll Do Write and maintain high-quality developer documentation, including API guides, integration documentation, and system overviews Partner with engineering teams to understand backend systems, infrastructure, and workflows Create clear how-to guides for installation, configuration, and troubleshooting using tools like Bash or PowerShell Develop and validate code samples, scripts, and technical examples to support documentation Test workflows, configurations, and documentation steps to ensure accuracy and usability Organize and structure content using strong information architecture principles to improve discoverability Maintain and publish content using tools such as Confluence and GitHub Follow established templates and documentation standards to ensure consistency Proactively manage SME relationships and gather information efficiently despite limited availability We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Experience writing technical documentation for APIs or developer platforms Strong understanding of software engineering concepts and backend systems Exposure to cloud infrastructure or DevOps environments Ability to create or interpret scripts and technical examples using Bash, PowerShell, or similar tools Experience working in documentation platforms such as Confluence or GitHub Strong information architecture and organizational skills Ability to work directly with engineers and extract technical details independently Experience documenting cloud platforms such as Azure, AWS, or GCP Familiarity with infrastructure as code tools such as Terraform Experience with CI/CD pipelines and deployment workflows Knowledge of PostgreSQL or similar databases Experience with CCMS tools or DITA-based authoring Background in DevOps, platform engineering, or software development Experience creating diagrams or architecture visuals using tools like Lucidchart or Visio