Contractor - Real Estate Lending Ampcus, Inc - United States, Florida, Pensacola Sep 09, 2026 Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Description To support our by participating in the development and follow-up analysis of policy and process updates. To provide end-user support for manuals and our Systems. Works under general supervision with limited discretion. Develops alternate course of action based on precedent or policy. Perform moderately complex/varied tasks with moderate impact and limited latitude. Responsibilities Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints

Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)

Conduct research and preparation of reference material

Ensure effective management of projects from inception through implementation

Identify, communicate and resolve technical, tactical and operational project issues and risks

Maintain documentation library to ensure currency of processes

Provide training to end users in the use of electronic manuals and reference material

Review proposed policy and procedure changes for technical adequacy, completeness, compliance to regulations

Administer and Develop eNet content

Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

Ensure clear, concise and effective communication of material

Interact with various sub-teams to determine user requirements and specifications

Organize policy and procedures according to set standards

Recommend strategy for communications

Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization

Write online reference material, instructions and communications

Perform other duties as assigned

Qualifications Ability to work independently and in a team environment

Experience in composing correspondence that adheres to grammar and our writing style and standards

Experience in managing multiple priorities independently and/or in a team environment to achieve goals

Experience in researching, compiling, and documenting data, business processes, and workflow

Experience in working and participating in cross-functional, multi-dimensional teams and projects

Working knowledge of PC and web/internet based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development

Desired - Working knowledge of our products, services, programs, policies and procedures

Basic database and presentation software skills

Basic skill capturing and translating processes and requirements into easily understood terms

Basic skill exercising initiative and using good judgment to make sound decisions

Basic verbal and written communication skills

Effective organizational, planning and time management skills

Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

Desired - Associate's Degree in Communication Studies or the equivalent combination of training, education, and experience

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.