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SITEC - Technical Writer - Camp H.M. Smith, HI
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What they do
A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.
$75,470 / year median in Hawaii
-13% projected decline
Job Description
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.Technical Writers create, edit, and format technical and non-technical documentation to support SITEC-3 operations at Camp Smith, Hawaii. They work closely with subject-matter experts and project teams to produce accurate, user-friendly materials. Duties include but are not limited to: Plans, designs, and develops detailed technical and non-technical forms, documentation, and references for technical and non-technical programs and processes with limited supervision Collaborates with technical staff and customer representatives to document the specifications, design, features, and operation of technical processes and solutions Writes and edits user manuals, help systems, and other technical documents Designs and formats documents using document-creation software such as Microsoft Word, Power Point, and Adobe Acrobat Interviews developers and other technical resource personnel to ensure the accuracy of all content Assesses the intended audience and adjusts writing style accordingly Collaborates with graphic designers to develop visual aids, including diagrams and charts Participates in multi-disciplinary projects and content development initiatives. Supports content development through collaboration with subject-matter experts, such as applications developers Qualifications Required qualifications: 6 years with HS; 4 years with AS/AA; 2 years with BS/BA; 0 years with MS/MA A DoD TS/SCI or above clearance Prior experience in technical writing preferred Experience with MS Office #