Technical Records Specialist 2 - Analysis State of Idaho - 3.6 Boise, ID Job Details Full-time $20.28 an hour 16 hours ago Benefits Paid parental leave Paid holidays Health insurance Dental insurance Parental leave Vision insurance Retirement plan Qualifications Data integrity assurance Legal analysis De-escalation techniques Conflict de-escalation Research Regulatory legal research Financial records review Data quality monitoring Data entry Data interpretation Data accuracy checks Legal compliance Editing Full Job Description Idaho Department of Insurance Opportunity Applications will be accepted through 11:59 PM MST on the posting end date. The Idaho Department of Insurance (DOI) is searching for a full-time Technical Records Specialist 2. This position reports to the Examiner Financial Analyst Supervisor in our Company Activities - Analysis section. This role will be responsible for utilizing critical thinking skills to review, analyze, and assess records for compliance with Idaho law. This role will also make recommendations for approval and/or denial of initial applications. The ideal candidate will need to be detail-oriented, organized, self-motivated, and will enjoy researching and validating data as much as interacting with customers. Please attach and submit your customized cover letter and resume when applying for this position. It is essential your cover letter and resume emphasize education, experience and positions held that are directly related to the minimum qualifications for this position. It should include detailed information on how you qualify for each minimum qualification, including dates regarding education and experience.

EXAMPLE OF DUTIES

Maintain various statements and records which include processing applications, reviewing financial statements, reviewing our website, and making recommendations to the supervisor Research, analyze, and problem solve through the interpretation and application of state laws and regulations Maintain accuracy of information on electronic databases Prepare reports which may include correspondence, trackers, spread sheets, reports and special projects Provide excellent customer service and frequent contact with internal and external customers

MINIMUM QUALIFICATIONS

Experience:

Monitoring record systems to identify and correct errors Typically gained by at least one (1) year of full-time work experience where this duty was a primary responsibility of the job. Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs Typically gained by at least one (1) year of full-time work experience reviewing documents or actions for compliance with laws, regulations, and/or rules; AND/OR through explaining to others how laws, regulations or rules apply to specific situations. General reception duties are not at the level required for this position. Analyzing information and researching a variety of sources to identify and resolve problems or issues Typically gained by at least one (1) year of experience performing extensive research and analysis of highly complex or technical material requiring in-depth program knowledge to determine if requirements were met and if they complied with established laws and/or regulations. Research would include contacting a variety of sources both inside and outside the organization to obtain and verify information in order to determine the appropriate course of action. Dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations Typically gained by at least one (1) year of full-time work experience de-escalating tense situations with various customers who could be agitated or upset. Personal or family-type situations are not at the skill level required for this position. Entering and retrieving data using a computerized record system Typically gained by at least one (1) year of full-time work experience where you were responsible for reviewing electronic record systems. Composing and proofreading business correspondence Typically gained by at least one (1) year of full-time work experience where this duty was a primary function of the job; OR successful completion of at least one (1) college- level course in English Composition, Business Communications, or related field PLUS at least six (6) months full-time work experience where this duty was a regular part of the job.

DESIRABLE CANDIDATES WILL HAVE

(not required):

Experience:

Providing excellent customer service in a timely fashion by effectively communicating through email or telephone Maintaining strict confidentiality of non-public information

SUPPLEMENTAL INFORMATION

The mission of the Department of Insurance is to serve and protect Idahoans by equitably, effectively, and efficiently administering the Idaho Insurance Code and the International Fire Code. The Department of Insurance is in downtown Boise across the street from the State Capitol Building. Boise consistently receives top accolades as one of the best places to live in the country! To learn more about Idaho DOI and the important work we do, go to the DOI website , and follow us on Facebook , X (Formerly Twitter) , LinkedIn , and Instagram !

RECRUITMENT CONTACT

Questions about the position or the application process can be directed to Claire Churchill, Human Resource Business Partner III, at or (208) 334-4261.

BENEFITS

This benefited position enjoys: Excellent medical, dental, and vision insurance health plans Nationally recognized PERSI retirement benefits Paid sick and vacation leave accrual upon hire Paid parental leave 11 paid holidays annually A healthy work-life balance Career growth and professional development opportunities For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.

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EEO/ADA/Veteran :

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (

TTY/TTD:

711), or email . Preference may be given to veterans who qualify under state and federal laws and regulations.