Portland Technical Writer

Portland Technical Writer McGuire Bearing Company - 3.8 Portland, OR Job Details Full-time 1 day ago Benefits Profit sharing Health insurance Dental insurance 401(k) matching Qualifications Google Workspace Procedural guides Technical documentation Training material drafting Asana Administrative experience Policy & process development Content development Organizational skills Technical writing Computer skills HubSpot Grammar Experience Communication skills Entry level Full Job Description Full-time position About McGuire is a family-owned business that believes innovation can come from anyone. Most of our managers and directors started in entry-level driver or warehouse positions. We are invested in developing our team for the long term and have in-house computer and product training. Want to build your career in an atmosphere of quality and innovation? Join our family at McGuire. Position Summary The Technical Writer is responsible for generating process documentation and resources related to process development, job descriptions and role-based training guidelines related to organizational development, and SOPs in alignment with stakeholder requests. This role facilitates technical communication related to training development as requested. This is a full-time, entry-level position. The Technical Writer reports to the Organizational Development Manager.

Responsibilities General Employee Responsibilities:

Perform your job responsibilities consistent with McGuire Bearing Company's mission and vision statements and guiding principles. Each employees' job description is not all-encompassing. Every employee is expected to perform any task as directed by their manager or supervisor. Every employee is expected to comply with all company rules including the Employee Handbook, Safety Policy, and Quality Manual. Every employee will be assigned regular working hours. However, each employee will be expected to be flexible and work overtime with little or no notice to meet customer requirements. Employees are not allowed to operate any vehicles, forklifts, or shop equipment unless authorized to do so. Maintain a high level of cooperation between all external and internal customers.

Technical Writer Responsibilities:

SOP creation and documentation of existing processes Subject Matter Expert interviews to gather source material Coordination of the system for auditing and updating process documentation HubSpot task descriptive content for new automations Workflow documentation, process resources (cheat sheets, guides, templates) Role-based training guidelines in collaboration with the training department Job description drafts for new roles required by scaling plans Other administrative tasks as assigned Location & Commitments 947 SE Market St., Portland, OR 97214 This is a Full-time position. Hours are generally 8am-5pm, Monday through Friday. Qualifications

EXPERIENCE

Some basic experience writing fact-based information Ability to work with Google Suite, Asana, and similar programs

SKILLS + OTHER ATTRIBUTES

Comfortable writing in a conversational style or demonstrated writing aptitude Ability to explain complex concepts clearly and concisely Able to write coherently with good spelling and grammar Willingness to learn from constructive feedback Self-directed and willing to ask questions Strong communication and organizational skills Critical thinking skills including the ability to identify gaps in information provided by subject matter experts Ability to observe processes and follow lines of inquiry with subject matter experts Ability to juggle multiple priorities and work under pressure

NICE TO HAVES

Basic product and industry knowledge Experience working with SOPs and technical information Comfortable with a high degree of collaboration

THIS POSITION IS NOT A GOOD FIT IF YOU'RE

Uncomfortable working independently and taking ownership of your workload Uncomfortable juggling multiple priorities and projects Uncomfortable asking questions and talking with subject matter experts Change averse and prefer to follow set patterns and routines Uncomfortable collaborating with others and prefer to make decisions independently Benefits Medical and dental insurance. 401(k) contributions and matching. Yearly profit sharing. McGuire Bearing Company is an equal opportunity employer dedicated to a policy of nondiscrimination in employment upon any basis, including race, color, creed, religion, age, gender, national origin, ancestry, sexual orientation, marital status or disability. Please keep in mind that the questions contained in application are not intended to be discriminatory based on any non-job information.