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Technical Writer
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Scorecard
Based on North Carolina data
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What they do
A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.
$75,342 / year median in North Carolina
-11% projected decline
Job Description
Technical Writer#26-24131
Charlotte, NC
Onsite Job Description
CW can sit in Raleigh or Charlotte. Hybrid schedule required.
Job Summary
The Technical Writer is responsible for developing, editing, and maintaining engineering and technical documentation that supports utility operations, engineering programs, standards, procedures, and projects. This role partners closely with engineers and technical subject matter experts to translate complex technical information into clear, accurate, and user-friendly documentation.
Key Responsibilities
Develop, revise, and maintain technical documentation, including engineering procedures, standards, specifications, work instructions, and process documentation.
Collaborate with engineers, project teams, and subject matter experts to gather and validate technical content.
Translate complex engineering concepts into clear, concise documentation for technical and non-technical audiences.
Ensure consistency, accuracy, formatting, and compliance with company and regulatory standards.
Manage document revisions, version control, and approval workflows.
Review existing documentation and recommend improvements for clarity and usability.
Support knowledge management initiatives and documentation libraries.
Develop, edit, and maintain NERC compliance procedures and supporting documentation to ensure alignment with applicable NERC Reliability Standards
Required Qualifications
Bachelor's degree in Technical Communication, Engineering, or a related field.
5+ years of technical writing experience supporting engineering, utility, industrial, manufacturing, or other technical organizations.
Experience developing technical procedures, specifications, standards, and work instructions.
Strong technical editing, proofreading, and document control skills.
Proficiency with Microsoft Office Suite and document management systems.
Ability to work directly with engineers and technical subject matter experts.
Preferred Qualifications
Experience supporting electric utility, energy, transmission, distribution, or engineering organizations.
Familiarity with engineering drawings, technical standards, and regulatory documentation.
Experience with document control, quality systems, and version management processes.
Familiarity with NERC FAC, MOD, TPL, and CIP Reliability standards
Required Skills
Technical Writing & Editing
Engineering Documentation
Procedure & Standards Development
Document Control & Version Management
Technical Content Review
Stakeholder Collaboration
Attention to Detail