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Pegasus Knowledge Solutions Inc.
Technical Writer
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Based on North Carolina data
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What they do
A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.
$75,342 / year median in North Carolina
-11% projected decline
Job Description
Technical Writer Pegasus Knowledge Solutions Inc. Durham, NC Job Details Contract $32 - $38 an hour 12 hours ago Qualifications Teamwork Content management systems English Research Graphic design Full Job Description Overview Join our dynamic team as a Technical Writer and become the voice of our innovative technical solutions! In this role, you will craft clear, precise, and engaging documentation that empowers users and technical teams alike. Your expertise will bridge complex concepts with accessible content, ensuring our products are understood and utilized to their fullest potential. This paid position offers a fantastic opportunity to develop your skills in a fast-paced, collaborative environment dedicated to excellence in technical communication. Duties Develop comprehensive technical documentation including user manuals, system guides, API references, and online help content tailored for diverse audiences. Collaborate with engineers, product managers, and designers to gather detailed technical information and interpret complex concepts into clear language. Utilize content management systems and documentation tools to organize, update, and maintain accurate records of all technical materials. Create visual aids such as diagrams and flowcharts using graphic design software like Visio to enhance understanding of technical processes. Edit and proofread all content meticulously to ensure clarity, consistency, and adherence to style guidelines. Conduct research on new technologies and industry best practices to keep documentation current and relevant. Support Agile development teams by participating in sprint planning, reviews, and stand-ups to align documentation efforts with project timelines. Skills Proficiency in Microsoft Office suite (Word, PowerPoint, Excel) for document creation and editing. Experience with Visio or similar diagramming tools for visual content development. Strong editing, proofreading, and technical editing skills to refine complex information into accessible formats. Expertise in technical writing for software documentation, including API references and user guides. Ability to interpret technical data and communicate it effectively to both technical and non-technical audiences. Familiarity with content creation for technical audiences using content management systems (CMS) and documentation tools such as Confluence or MadCap Flare. Knowledge of Agile methodologies to collaborate effectively within iterative project cycles. Excellent communication skills in English to articulate ideas clearly across teams. Basic graphic design skills using software like Adobe Illustrator or similar are a plus. Strong research capabilities to stay updated on emerging technologies and industry standards. Embark on this exciting journey as a Technical Writer where your words will shape understanding, enhance user experience, and support the success of cutting-edge technological solutions!