Job Description We are seeking a Process Documentation Consultant to support a large-scale EOS (End-of-Support) network hardware replacement program. This short-term engagement (2-3 months) will focus on reviewing existing processes, creating job aids, and organizing documentation to improve consistency and knowledge sharing across the program. The ideal candidate has a network engineering background and strong experience with Visio, Word, and SharePoint. Key Responsibilities

•  Review EOS deployment processes and identify documentation gaps
•  Create job aids, process guides, and standard operating procedures
•  Develop process flow diagrams and workflow documentation using Visio
•  Partner with engineers and project teams to capture and document best practices
•  Organize project documentation and maintain SharePoint repositories
•  Standardize documentation across teams to improve execution consistency
•  Support knowledge transfer efforts through clear and concise documentation
•  Recommend process improvements to increase efficiency and organization We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

•  Network engineering or telecom background
•  Experience creating technical documentation, job aids, and process guides
•  Strong proficiency with Microsoft Visio and Microsoft Word
•  Experience managing documentation in SharePoint
•  Excellent written communication and organizational skills
•  Ability to translate technical processes into user-friendly documentation
•  Experience working with multiple stakeholders to gather requirements
•  Experience supporting network deployment or hardware refresh programs
•  Background in telecom or large-scale infrastructure environments
•  Process improvement or operational excellence experience
•  Ability to work onsite in Frisco, TX