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SameGoal

Special Programs Analyst

Career Insights for Technical Writer

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Based on Wisconsin data

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What they do

A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.

$66,928 / year median in Wisconsin

-12% projected decline

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Job Description

Special Programs Analyst SameGoal Madison, WI Job Details Full-time $60,000 - $85,000 a year 22 hours ago Benefits Travel reimbursement Disability insurance Health insurance Dental insurance 401(k) Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Sabbatical Flexible schedule Life insurance Qualifications School experience Research Bachelor's degree Full Job Description Company School districts are required by federal, state, and local law to provide a free, appropriate public education through Special Programs such as Special Education, Section 504, RTI/MTSS, Gifted/Talented and ELL. Extensive documentation is required, informs student education, and drives district funding. SameGoal is a documentation, management and compliance web application that helps districts reduce time spent on paperwork, prevent compliance issues and improve education for students with special needs. We currently serve 1000+ districts/local education agencies nationally (including large and small districts, state agencies and charter networks) with a 99%+ annual renewal rate. State Customization Team The mission of SameGoal's state customization team is to design the workflows and configure the SameGoal platform to best fit the needs of each Special Program in each state we serve. This includes the creation of forms, validation rules, program participation tracking rules, deadlines, administrative reports and state reporting extracts. Shape/own how educators complete Special Programs documentation in a given state, and help them save time and do things easier at every turn with district feedback. This team incorporates legal requirements, published state guidance, educator workflows and district feedback into a best-in-class educator experience that supports the needs of districts on the ground. Transitioning Teachers Important skills in this role include attention to detail, curiosity, creativity and a desire to truly serve educators and thereby students as best as possible. It blends legal, technical, and district engagement/feedback aspects in a unique way. There are few other opportunities available in which you can influence the way in which whole states author and manage documentation so quickly and systematically. This is truly an "ed tech" role, and the majority of your time will be spent implementing the configurations and customization required. Examples of technologies used include XML, Typescript, Markdown, etc.
Role Research:
Research state-specific requirements that must be met for forms, reports, compliance, and timelines.
Forms:
Convert state and federal forms into Extensible Markup Language (XML) files.
Validation Rules:
Add Typescript document validation rules to forms.
Program Participation:
Add Typescript program participation tracking rules that reference forms.
Deadlines:
Add Typescript deadline rules that reference forms.
Reports:
Add Typescript administrative and state reporting reports/extracts.
Iteration/Maintenance:
Update configuration files when state or federal requirements change.
Integrations:
Design, develop and configure integrations with third-party vendors in your state(s).
Documentation:
Document information surrounding workflows for each program.
QA:
Test customization changes prior to deployment.
Overall Quality:
Ensure all configuration files work in aggregate, are compatible with one another, and deliver a best-in-class user experience.
Regular Cross-Team Collaboration:
Collaborate with our product success, implementations and support team regularly to ensure we are meeting district needs from implementation through ongoing year-over-year product use. Requirements Bachelor's degree required Positive, confident, proactive work ethic & team player Excellent verbal and written communication skills Methodical and detail-oriented Able to research and clarify customization requirements, and communicate these publicly Excited by the opportunity to take ownership of and drive state-specific solutions that impact thousands of educators daily Employment Full time in-person at our Madison, WI office Benefits 401(k) / 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Parental leave Travel reimbursement Tuition reimbursement Vision insurance
Education:
Bachelor's (Required)
Experience:
K-12 education and/or technical experience: 1 year (Required) SameGoal is an Equal Opportunity Employer, participates in E-Verify and is FLSA exempt.
Location:
Madison, WI Working at SameGoal Flexible Working Hours Sometimes the dog turns on the sink, breaks a window and escapes with the cat. We understand that life can throw unexpected things at you; our schedules are flexible to support that. Flat Company Structure SameGoal is a small yet established company. We value each voice, and believe that everyone should have a say. Tuition Reimbursement Let us pay for your continued education so you can focus on learning and growing. Sabbatical Opportunities We offer recurring paid sabbaticals of up to 10 weeks and paired bonuses to ensure you can reset at your pace, on our time. Product with Meaning We improve real lives in real ways. Connect directly with users and experience how our solutions improve the daily lives of thousands of teachers, educators, and admins. Employee Well-being We believe in creating a positive work environment that fosters productivity. To support our team, we provide free transportation plans, meals, snacks, company outings, and the latest computing hardware. We aim to eliminate stressors so you can focus on what truly matters. Transparent Career Trajectory Know where you are, and know where you are going. We believe you should grow at the rate you want and we provide all the tools and information to get there.

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Health Insurance