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Special Programs Analyst
Career Insights for Technical Writer
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Scorecard
Based on Wisconsin data
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What they do
A Technical Writer writes product instructions, user manuals or other material that helps to explain complex information or procedures. Writes help information available to customers online, or clear explanations of company policies. Supports internal communication among different technical, engineering and scientific specialists working on a project or product. Creates product documentation, and provides input for improving product design.
$66,928 / year median in Wisconsin
-12% projected decline
Job Description
Role Research:
Research state-specific requirements that must be met for forms, reports, compliance, and timelines.Forms:
Convert state and federal forms into Extensible Markup Language (XML) files.Validation Rules:
Add Typescript document validation rules to forms.Program Participation:
Add Typescript program participation tracking rules that reference forms.Deadlines:
Add Typescript deadline rules that reference forms.Reports:
Add Typescript administrative and state reporting reports/extracts.Iteration/Maintenance:
Update configuration files when state or federal requirements change.Integrations:
Design, develop and configure integrations with third-party vendors in your state(s).Documentation:
Document information surrounding workflows for each program.QA:
Test customization changes prior to deployment.Overall Quality:
Ensure all configuration files work in aggregate, are compatible with one another, and deliver a best-in-class user experience.Regular Cross-Team Collaboration:
Collaborate with our product success, implementations and support team regularly to ensure we are meeting district needs from implementation through ongoing year-over-year product use. Requirements Bachelor's degree required Positive, confident, proactive work ethic & team player Excellent verbal and written communication skills Methodical and detail-oriented Able to research and clarify customization requirements, and communicate these publicly Excited by the opportunity to take ownership of and drive state-specific solutions that impact thousands of educators daily Employment Full time in-person at our Madison, WI office Benefits 401(k) / 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Parental leave Travel reimbursement Tuition reimbursement Vision insuranceEducation:
Bachelor's (Required)Experience:
K-12 education and/or technical experience: 1 year (Required) SameGoal is an Equal Opportunity Employer, participates in E-Verify and is FLSA exempt.Location:
Madison, WI Working at SameGoal Flexible Working Hours Sometimes the dog turns on the sink, breaks a window and escapes with the cat. We understand that life can throw unexpected things at you; our schedules are flexible to support that. Flat Company Structure SameGoal is a small yet established company. We value each voice, and believe that everyone should have a say. Tuition Reimbursement Let us pay for your continued education so you can focus on learning and growing. Sabbatical Opportunities We offer recurring paid sabbaticals of up to 10 weeks and paired bonuses to ensure you can reset at your pace, on our time. Product with Meaning We improve real lives in real ways. Connect directly with users and experience how our solutions improve the daily lives of thousands of teachers, educators, and admins. Employee Well-being We believe in creating a positive work environment that fosters productivity. To support our team, we provide free transportation plans, meals, snacks, company outings, and the latest computing hardware. We aim to eliminate stressors so you can focus on what truly matters. Transparent Career Trajectory Know where you are, and know where you are going. We believe you should grow at the rate you want and we provide all the tools and information to get there.Benefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- 401(k) Plans
- Health Insurance